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Samsung Placates Users Saying Galaxy S7 and Galaxy S7 Edge Are Safe To Use

By Sarah | Update Date: Nov 23, 2016 08:18 AM EST

After a tough year with exploding handsets and recalling of Note 7, Samsung has been extra-cautious on ensuring its customers no longer face issues on devices catching fire. Samsung has recently released a brief statement that the Korean Tech Giant wants its users to know that its on-the-market recent flagship Galaxy S7 and Galaxy S7 edge handsets are safe to use and that customers need not worry about the devices exploding anymore.

Samsung's Statement on Galaxy S7 Series Handsets

The statement was issued on the interest of the company to assure its phone-buyers that the fiasco around the recalled Galaxy Note 7 is a completely separate issue and the Galaxy S7 series doesn't have the problem of faulty batteries like the Note 7.

Of course it is reasonable on the end of the buyers to think if all of Samsung's handsets were giving such issues for a day-to-day device, and on the same note, it's also understandable on the reason behind the company's recent statement release to ensure that the Samsung Galaxy S7 series are not to be feared.

The company on its brief statement acknowledged that they have been reported on incidents of explosion of Samsung Galaxy S7 or Galaxy S7 edge. However, the statement also said that those incidents did not confirm if the issue was caused by internal battery faultiness.

The statement read, "Samsung stands behind the quality and safety of the Galaxy S7 family. There have been no confirmed cases of internal battery failures with these devices among the more than 10 million devices being used by consumers in the United States; however, we have confirmed a number of instances caused by severe external damage."

The company also mentioned that only if they are able to have their hands on the exploded device they will be able to determine the true cause behind the issue.

Reported Incidents of Exploding Smartphones

Incidents have been reported that the Galaxy S7 caught fire in a Winnipeg man's pocket and combusted later leaving him with second-degree burns and third-degree burns on his hands and wrists respectively.

Another incident was reported that the Galaxy S7 that came as a replacement to the recalled Samsung Galaxy Note 7 burnt down to ashes, adding more insult to the issue.

As there have not been many cases reported on the flaring up of Galaxy S7 or Galaxy S7 edge when compared to Galaxy Note 7, users can feel safe to trust Samsung's statement on the safety of the smartphones in question.

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